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Privacy Policy
Effective Date: December 1, 2024

At Markhor Scents, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, mobile applications, and other services (collectively referred to as the "Services").

Information We Collect

When you use our Services, we may collect the following types of personal information:

  • Your name, email address, phone number, and shipping address when you place an order.
  • Payment information such as credit/debit card details and billing address.
  • Usage data, including IP addresses, browser types, and pages visited, to improve our website performance.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Enhance your shopping experience and recommend products tailored to your preferences.
  • Send promotional offers, updates, and newsletters (you can opt out anytime).
  • Conduct research and analyze trends to improve our products and Services.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist us with payment processing, order fulfillment, shipping, and marketing. They only access the information necessary to perform their tasks.
  • Legal Compliance: If required by law or to protect our rights, safety, or customers.

Data Security

We take appropriate measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure. Please ensure your account details are kept confidential.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request clarification about how your data is used.

To exercise these rights, please contact us at the details provided below.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze site traffic, and provide targeted advertisements. You can manage cookie preferences through your browser settings.

Business Transfers

In the event of a merger, acquisition, or sale of our company, your personal data may be transferred to the new entity. We will notify you of any such changes and ensure your data remains protected.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: Markhorscentsofficial@gmail.com
Phone:+92 312 0003103
Address:Block 8, Clifton, Karachi 75600